Testimonials

HERAE Customer Testimonials

HERAE is committed to our customers and their satisfaction with our services.

HERAE is founded on the premise of saving our customers money, and making life better for people working in healthcare. We work hard every day to reduce costs, paper and wasted time, and increase efficiencies and profit – no wonder our customers are so happy! Check out the testimonials below to learn how HERAE solved the problems of a company like yours.

“I’m very happy with HERAE. The company is committed, helpful, obviously have brains and build a good product. HERAE saves us time where we need it the most – on the back end working ERAs. We almost don’t have to pay attention to our HERAE Payer because we know we can do that one in two days at the end of the month. The staff absolutely loves it. With auto-posting to our practice management system we’ll check a box and go home.”

“Unlike HERAE, a lot of companies out there are focused on the clearing house side of things. The problem with this approach is that you have to deal with the ERA at some point. You have to get it posted to your practice management system no matter what. HERAE concentrates on the back end where we spend so much of our time working, and really the final result is in the ERA.”

Dr. David Horwitz, M.D.
New York Pediatrics, NY

“We’re a billing service. HERAE differentiates us from all the other outsourcing companies in the market. Its diagnostic and reporting capabilities enable us to hone in on the exact source of the reimbursement issue and obtain payment. HERAE has allowed us to reallocate resources to higher value activities to further improve collections.”

Tom Marshall, COO
Clinical Practice Management, CA

“We have over 60 employees using HERAE. When we started we compared the paper EOBs to what was in the HERAE system and abandoned the paper in three days. Tasks that used to take cash posters up to five minutes now take 30 seconds in HERAE! We had one payer accidentally turn the paper off earlier than scheduled; we didn’t skip a beat with HERAE.”

Larry Silva, CEO
Children's Specialists of San Diego, CA